Come work with us

We are looking for mid-senior frontend developer to join our team! We manage complex localization workflows and handle any volume quickly and efficiently. Our unique platform automates the otherwise bulky, cumbersome project management tasks that create inefficiencies found in traditional translation company operations.

Requirements:

• Perfect in JavaScript, TypeScript (would be a plus);

• Experience with preprocessors and Cross-browser codding;

• Experience with CSS frameworks: Bootstrap, MATERIAL-UI, etc;

• Strong in React.js (must), Backbone.js (We are in progress of migration our UI to React but we still may need support the old pages based on Backbone);

• GIT (must);

• Familiar with Scrum (would be a plus);

• 4+ years of experience on similar position.

Non technical requirements:

• Ability to work from home and office;

• Be a Team player;

• Be responsible and punctual;

• English writing and speaking- must.

We offer:

• Competitive salary

• Great team where everyone's opinion is important, and initiative is welcomed

• Compensation of tax expenses

• Insurance or Gym

• Professional learning

• Comfortable office (near metro Livoberezhna)

We are looking for mid-senior PHP backend developer to join our team! We manage complex localization workflows and handle any volume quickly and efficiently. Our unique platform automates the otherwise bulky, cumbersome project management tasks that create inefficiencies found in traditional translation company operations.

Requirements:

• 3+ years of experience on similar position - PHP backend developer;

• PHP 7

• MySQL (Doctrine / Propel), MongoDB;

• OOP, Design Patterns;

• GIT, Docker.

Not technical requirements:

• Be a Team player;

• Be responsible and punctual;

• English – Intermediate -a must.

We offer:

• Competitive salary

• Great team where everyone's opinion is important and initiative is welcomed

• Compensation of tax expenses

• Insurance or Gym

• Professional learning

• Comfortable office (near metro Livoberezhna)

We are looking for head of QA to join our team! We manage complex localization workflows and handle any volume quickly and efficiently. Our unique platform automates the otherwise bulky, cumbersome project management tasks that create inefficiencies found in traditional translation company operations.

Responsibilities:

• Lead the teams of QA engineers (Manual and Automation)

• Plan testing processes, participate in the requirement analysis (Participate sprint planning/sniffing and allocate additional QA resources)

• Design and execute test strategies (Manual and Automation). The main goal is to increase quality of the delivered features.

• Create/maintain QA-related processes, documents, and testing guides

• Share knowledge with the team and help to solve problems if they appear

• Represent the QA team at meetings across departments. Keep it touch with Product Managers and help to reach the delivery goal each sprint

• Continuous test process improvement. Maintaining and developing of current automation system and helping developers to find out the reasons of build failures

Requirements:

• 2+ years of experience on similar position (Leading QA team).

• Excellent understanding of QA processes (manual and automation).

• Analytical mindset.

• Spoken and written English – Upper-Intermediate.

• Knowledge if virtualization (Docker).

• Knowledge different platforms (Linux, Windows, macOS).

• Experience in testing microservices- plus.

• Knowledge of programming (OOP, Java) would be a plus.

• English - upper-intermediate- must

We offer:

• Competitive salary

• Great team where everyone's opinion is important, and initiative is welcomed

• Compensation of tax expenses

• Insurance or Gym

• Professional learning

• Comfortable office (near metro Livoberezhna)

A Customer Service Representative, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities

• Manage large amounts of incoming email/phone/chat conversation

• Identify and assess customers’ needs to achieve satisfaction

• Build sustainable relationships and trust with customer accounts through open and interactive communication

• Provide accurate, valid and complete information by using the right methods/tools

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

• Follow communication procedures, guidelines and policies

• Take the extra mile to engage customers

Requirements

• Fluent English writing and speaking- a must

• Proven customer support experience

• Track record of over-achieving goals

• Familiarity with Microsoft Office and CRM systems and practices

• Customer orientation and ability to adapt/respond to different types of characters

• Excellent communication and presentation skills

• Ability to multi-task, prioritize, and manage time effectively

• BA degree

We offer:

• Flexible shifts schedule (mix of mornings, afternoons and sometimes evenings).

• Possibility of advancement and career growth.

• Above average base salary + bonuses.

• Meals and other benefits (Gym/Medical insurance).

• Family atmosphere.

• Location: Livoberezhna metro station.