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Support

Back Office Representative

Description
Work with various file formats and software.
Assist and coordinate the sales and support teams.
Deal with common issues in the technical background.
Customer support experience - an advantage but not mandatory

job #RO-BO950

Customer Advisor - with English

Description
Provide customer/translators support via email:
Resolving product or service problems by clarifying the customer's/translator's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; following up to ensure resolution.
Provide accurate, valid and complete information by using the right methods/tools
Follow communication procedures, guidelines, and policies

job #RO711507