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Back Office Representative

Work with various file formats and software.
Assist and coordinate the sales and support teams.
Deal with common issues in the technical background.
Customer support experience - an advantage but not mandatory

job #RO-BO950

Customer Advisor - with English

Provide customer/translators support via email:
Resolving product or service problems by clarifying the customer's/translator's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; following up to ensure resolution.
Provide accurate, valid and complete information by using the right methods/tools
Follow communication procedures, guidelines, and policies

job #RO711507