One Hour Translation vs. Traditional agency

We just do it better ...

		OHT agency on the web	Traditional agency
Translation	Languages covered	100+ Languages 98 languages and 3000 language pairs are covered by our own translators	Varies Most agencies cover only few
	Translators direct	No middleman No middlemen. Translators work directly for One Hour Translation.	Most agencies work with several other agencies who work with freelancers Most agencies use other agencies that use freelancers. It is often unclear who is actually doing the work.
	See the translator	OHT provide details on the translator working on your project.	Often the agency doesn't know who is working on your project as the work is outsourced to another agency.
	Direct communication with the translator	OHT have a discussion board that enables communication with translators.	In many cases the agency doesn't know who the translator is.
Speed	Speed	World's fastest World's fastest translation agency. Instant quote, instant project submission.	Varies With some traditional agencies it takes a few hours just to get a quote.
	Capacity	25,000 translators Work directly with 25,000 professional native speaking translators.	Varies Most agencies have only a few translators they work with directly and several other agencies they outsource to.
	Availability	24x7x365 24/7/365 at no extra charges.	Business hours Business hours, or at an additional fee for nights/weekends.
Customer service	Service	24x7x365 24/7/365 included in price.	Business hours Usually during business hours.
	Project management	Included in price Usually during business hours.	Additional charge Usually involves additional fee
	Account manager	Included in price Usually during business hours.	Additional charge Usually involves additional fee
Quality	Expert translators	Coverage of all industries Variety of experts Expert translators available, with background and experience in legal, technical, business, marketing, high-tech and more.	Varies Some agencies specialize in some fields, some only do general projects.
Quality	Quality	Quality by design Patented real-time Reviews. ISO9001. Additional Proofreaders and Post-editors available.	It depends Depending on the agency.
Price	Price	Fixed Fixed price per word. 2 service levels. 2 language groups.	Complex Complex pricing per language pair.
	Minimum fees	No minimum None. Pay only for the words you translate.	Varies Varies. Many agencies charge for 250 words increments, have a minimum fee, project management fees etc.
	Urgent translation fees	Speed is included None. Speed is part of the service.	Additional charge Most agencies charge additional fees for urgent translations, nights and weekends.
Tech	API access	Full API Full featured API, can access and use all service features directly from your system/ application via the API.	Traditional agencies do not support sending projects online.
	Translation management	Included Included in price. Get full control of projects and processes.	Manual Done manually using emails.
	TM support
	Glossary management
	Localization platform	Included
	Email Translation	TransBox TransBox. Unique technology that allows us to answer customers in their language.	Manual.
Process & special features	Overhead	None None. It's hassle free.	Emails and calls Many emails and calls per project.
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