We just do it better ...
| OHT agency on the web | Traditional agency | ||
|---|---|---|---|
 Translation | Languages covered | 100+ Languages 98 languages and 3000 language pairs are covered by our own translators | Varies Most agencies cover only few |
| Translators direct | No middleman No middlemen. Translators work directly for One Hour Translation. | Most agencies work with several other agencies who work with freelancers Most agencies use other agencies that use freelancers. It is often unclear who is actually doing the work. | |
| See the translator | OHT provide details on the translator working on your project. | Often the agency doesn't know who is working on your project as the work is outsourced to another agency. | |
| Direct communication with the translator | OHT have a discussion board that enables communication with translators. | In many cases the agency doesn't know who the translator is. | |
 Speed | Speed | World's fastest World's fastest translation agency. Instant quote, instant project submission. | Varies With some traditional agencies it takes a few hours just to get a quote. |
| Capacity | 25,000 translators Work directly with 25,000 professional native speaking translators. | Varies Most agencies have only a few translators they work with directly and several other agencies they outsource to. | |
| Availability | 24x7x365 24/7/365 at no extra charges. | Business hours Business hours, or at an additional fee for nights/weekends. | |
 Customer service | Service | 24x7x365 24/7/365 included in price. | Business hours Usually during business hours. |
| Project management | Included in price Usually during business hours. | Additional charge Usually involves additional fee | |
| Account manager | Included in price Usually during business hours. | Additional charge Usually involves additional fee | |
 Quality | Expert translators | Coverage of all industries Variety of experts Expert translators available, with background and experience in legal, technical, business, marketing, high-tech and more. | Varies Some agencies specialize in some fields, some only do general projects. |
| Quality | Quality by design Patented real-time Reviews. ISO9001. Additional Proofreaders and Post-editors available. | It depends Depending on the agency. | |
 Price | Price | Fixed Fixed price per word. 2 service levels. 2 language groups. | Complex Complex pricing per language pair. |
| Minimum fees | No minimum None. Pay only for the words you translate. | Varies Varies. Many agencies charge for 250 words increments, have a minimum fee, project management fees etc. | |
| Urgent translation fees | Speed is included None. Speed is part of the service. | Additional charge Most agencies charge additional fees for urgent translations, nights and weekends. | |
 Tech | API access | Full API Full featured API, can access and use all service features directly from your system/ application via the API. | Traditional agencies do not support sending projects online. |
| Translation management | Included Included in price. Get full control of projects and processes. | Manual Done manually using emails. | |
| TM support | |||
| Glossary management | |||
| Localization platform | Included | ||
| Email Translation | TransBox TransBox. Unique technology that allows us to answer customers in their language. | Manual. | |
 Process & special features | Overhead | None None. It's hassle free. | Emails and calls Many emails and calls per project. |
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