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What is the "Exclusive EST" feature?

TranslatorsTranslators

What is the "Exclusive EST" feature?

In cases when a project is reserved to a customer's preferred  translator, the translator can use this feature to indicate in how many hours he will be available to start the translation. Once a translator submits his EST (Estimated Starting Time) , a message is automatically sent to the customer, informing him of the translator's suggested timeframe.

Few important notes to take into account:

• Some customers have multiple preferred translators in the same language pair. If 

there are more than one translator allocated on a project, stating your EST will not 

result in having the project reserved exclusively for you. 

• In cases when the EST is not approved, the customer will have an option to allocate 

the project to other translators as well. In such cases an Email notification will be 

sent to the translator.

• By stating the EST you commit to it. Missing the EST repeatedly may result in 

negative affect on the translator's allocation priority.

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