Come work with us

Operations

Language Manager

Language/vertical managing is crucial especially in projects that has several languages as it ensures a consistent of the service approach to various linguistic aspects in all of those languages.

Essential Functions

Management of Language/vertical Activities and Quality

Support everyday language/vertical quality activities in multi-language localization projects.

Responsibilities

  • Coordinate and manages language/vertical delivery of multiple project initiatives to customers.

  • Ensure overall project quality and timelines.

  • Provide language coordination and deliver projects to schedule, meeting customer specifications and within cost targets.

  • Ensure ongoing process/system capability associated with projects and manage any changes required to meet or exceed the expectations established in project designs.

  • Occasionally directed in work, but most work accomplished without assistance.

  • Capable of managing larger and/or global projects.

  • Ensure that all the tasks assigned to suppliers in order to meet the customer requirements within the specified deadlines;

  • Act as a linguistic consultant for the team and customers, manage query databases and answer queries from suppliers;

  • Make sure that our suppliers can work efficiently by creating, editing and maintaining support materials such as translation memories, glossaries, style guides, instructions and reference materials;

  • Constantly improve the localization process, maintain the CAT/QA tools and resources.

  • analyze potential translation/work challenges before the translation/work stage in order to provide translators/suppliers with ready-make solutions and to prevent mistakes.

  • writing work instructions and assisting suppliers involved in the project process with providing answers to their queries.

Requirements:

  • Ability to communicate with, train and lead translators through procedures, client's requirements, and other production processing issues.

  • Ability to make decisions and lead translators through problems on job-related issues.

  • Strong organizational skills in a fast-paced, deadline-driven environment

  • Ability to prioritize and coordinate competing work demands, and maintain composure under pressure.

  • Fluent communication skills of written and verbal English

  • Ability to report work orally and in writing as required.

  • Ability to understand, apply and use personal computers and software applications (e.g. Microsoft Word, Excel, PowerPoint, Adobe Acrobat, CAT Tools, Office 365/Skype, CRM/other production software).

  • A team player who can collaborate effectively with a diverse group of individuals.

  • Ability to establish and maintain cooperative working relationships.

  • Ability to exercise discretion and independent judgment in relation to performance of work responsibilities, working with minimal supervision.

  • Ability to resolve customer service and production issues in a professional and efficient manner.

  • Quality focus and detail oriented

Marketing

Content Operation & SEO

Become an integral part of our marketing team! In this position, you will work directly with our B2B Marketing Manager to manage our company’s website and grow our online presence. If you're a tech-savvy self-starter with a strong eye for graphic details this one’s for you!

Responsibilities

  • Maintain, update, and oversee daily website operations

  • Plan and execute new website pages, banners, and infographic

  • Work with the graphic design team to implement imagery for all digital channels

  • Collaborate with our SEO expert to optimize organic traffic by making technical and content adjustments onsite and off

  • Handle incoming marketing department requests and ensure all organizational materials are in alignment with brand voice

  • Grow our social media presence across Facebook, LinkedIn, and Twitter

Requirements

  • At least 2 years of experience in marketing, communications, or writing-focused roles

  • Proactive and capable of developing and promoting new initiatives

  • Tech-savvy multitasker

  • Strong attention to graphic detail

  • SEO experience

**English at mother-tongue level - a must

Advantages

  • Experience with Drupal/WordPress

  • Experience with HubSpot

  • Experience in an online B2B company