Immediate Translation Service - Translators FAQ
How do I join as translator?
To register as a translator simply click this link: http://www.onehourtranslation.com/t/wp-register.php.
Make sure you check the “I am a translator” box.
General
What is this site all about?
What’s in it for me?
Expert translation
How do I join as an expert?
Rates
How much can I earn?
Isn’t your payment to translators low? How can I get more?
Are there special rates for professional expert translation (Medical, Legal, Technical etc.)?
Getting paid
How do I get paid?
How do I claim my funds?
What is PayPal ?
What if Paypal is not working in my country?
Translation process
How does it work?
What is the time limit for translations?
How much time is allocated?
What if the translation cannot be finished in time?
Register as a translator
Who can join as translator?
Why do you ask for $1 payment?
Receiving jobs
When will I get a translation job?
Why is the job already taken when I click it?
How do you contact translators?
How can I get more translation jobs?
Quality
How can I become a certified translator?
What if the customer is not satisfied with the result?
What about using automatic Machine Translation?
Do you plan on adding other languages?
I have a question that is not on your FAQ, how can I get an answer?
What is this site all about?
One Hour Translation offers High-Quality, Fast, 24/7 Professional human translation service. One Hour Translation is working with a community of over 8000 translators from all over the world translating for thousands of customers.
What’s in it for me?
One Hour Translation offers the opportunity to earn money, using your language skills. As a freelance translator in our database, you will be alerted automatically when translation projects that fit your skills are available. You decide if you want to take a project or not.
How do I join as an expert?
One Hour Translation is looking for expert translators in the following fields: Automotive/Aerospace, Business/Finance, IT, Legal, Marketing/Consumer, Media/Entertainment, Medical, Patents, Scientific, Technical/Engineering.
We pay US $0.09 per word for expert translation.
To join simply click here. Make sure you check the “I am a translator” box.
Specify your fields of expertise in your profile after you register.
You will need to pass certification process before receiving any expert translation jobs.
How much can I earn?
We pay translators US $0.03 per word, i.e. US $300 per 10,000 words. We pay the same amount for translation Review, which takes less time than the actual translation.
Isn’t your payment to translators low? How can I get more?
We selected our rates while trying to balance between the translators and our customers.
We increase the compensation for the translators by:
- Paying for review of translation the same as we pay for translation. Obviously, reviewing proper translation takes much less time.
- The more a translator works with us the more reviews she/he will get.
- We are about to add professional translation option for which we will pay $0.09/word.
- We take all of the hassle out of freelance translation, we always pay the translator (assuming the work was done properly) even if the customer doesn’t pay etc. We deal with customer service and so forth.
- Working with us translators may take jobs that fits with other things they do.
Are there special rates for professional expert translation (Medical, Legal, Technical etc.)?
We will soon have expert translation plan where we pay for expert translations US $0.09 per word.
How do I get paid?
One Hour Translation uses PayPal as its method of paying translators.
Once the customer confirms that he/she is satisfied with the result, you will be credited according to the number of words you have translated. When you have reached a credit of at least 400 words, you can claim and receive your payment through the control panel.
Please remember that PayPal might deduct its transaction fees from what we pay you, according to your account type.
How do I claim my funds?
In order to claim your funds you need to:
- Collect at least 400 word credits.
- Press the “convert credit to money” button in your control panel.
- Fill in your PayPal account and the amount of word credits to convert.
- Send an invoice to this email address with the appropriate sum (see an example invoice here).
- Click “submit”.
- The funds will be deposited in your Paypal account within 3 business days.
What is PayPal ?
Paypal is a safe and easy way to pay and get paid online. It allows anyone from over 190 countries and regions to pay online using the payment method they prefer, including credit cards (Visa, MasterCard and Amex), bank accounts, buyer credit or account balances, without sharing financial information.
You will need to have a PayPal account in order to receive payment from us.
For more information, visit the website. Paypal is owned by eBay.
What if Paypal is not working in my country?
If you cannot use Paypal we also support MoneyBookers and Western Union for payment and collection of funds, Please inform us if you cannot use Paypal and we will use MoneyBookers or Western Union. We prefer Paypal as the process is much faster. Note that additional fees may apply when using Money Bookers or Western Union.
How does it work?
Our customers use our service to get fast results, so you have a time limit to submit the translation (around 1 hour per 200 words). If you don’t submit the translation within this time frame, the project will be re-opened for other translators and you will not be able to choose the same project again, nor will you get paid for the project.
Upon submitting the translation, the customer reserves the right to review and ask you for corrections or improvements. At this stage, the customer cannot copy/paste the result but just review it. We will credit your word credits as soon as the customer approves the translation.
What is the time limit for translations?
One Hour Translation provides Fast, High-Quality, 24/7 translations. We expect the translators to try and pick-up the translation task as soon as they see it in their mailbox . Once the translation starts there is a countdown timer that shows when it is suppose to be ready.
How much time is allocated?
One Hour Translation allocates approx. 1 hour for every 200 words in the document and up to 8 hours per working day.
What if the translation cannot be finished in time?
If a translation job is about to go over time, the translator can ask the customer for additional time. In most cases this is not an issue.
Who can join as translator?
Translators with relevant academic background and work experience are welcome to join the service. Merely being a native speaker is not enough to qualify as a translator. After you join you will be asked to upload your CV, professional certificates and potentially to pass professional translation exam.
Why do you ask for $1 payment?
We ask for the payment of the $1 in order to link your profile to a valid Paypal account, so we can pay you for your translations. Without this payment you will not be verified as a translator and will not get translation jobs.
When will I get a translation job?
Getting a translation job depends on many factors. In general we are trying to make sure that translators for each language pair have a chance to make money once they started with us. Thus, getting the first job may take a while.
Why is the job already taken when I click it?
One Hour Translation offers availability and speed of quality translations. We promise our customers that a translator will start working on the project right away. To gurantee that we approach several translators at the same time. The first one to pick the job gets it.
How do you contact translators?
We currently send translators an email, in the future we will also notify translators using text-message (SMS).
How can I get more translation jobs?
You can get more translation jobs by using our affiliate program. Simply login to your account and click the “Affiliate” link to read about it. You can place your own affiliate link in your email signature, Facebook profile, your blog, web site etc.
We give priority to translators in translating relevant jobs that come from their own affiliate link.
How can I become a certified translator?
To become a certified translator please update your profile and provide the required details such as CV, certificates, Languages pairs, LinkedIn profile, fields of expertise etc.
Please note that we will not be able to review your profile without an up-to-date resume and an updated list of skills.
What if the customer is not satisfied with the result?
In such a case, the project may be re-opened for other translators. This is the only way we can protect our customers from frauds and low-quality translators. If you think the translation was good, and there was some wrong doing (in good faith) please e-mail us at and we will examine the case.
What about using automatic Machine Translation?
Please note that the One Hour Translation Terms of Use STRICTLY FORBID the use of machine translation of any kind. Translators that will try using machine translation will be BANNED from the site immediately! And will lose all of their credits.
Do you plan on adding other languages?
We will add more languages based on our customers’ needs and the availability of translators for that language in our database.
If you are skilled to translate in a language that is not on that list please contact us and we will do our best to add it to our offering.
I have a question that is not on your FAQ, how can I get an answer?
Please send an e-mail with your inquiry and we promise a reply within 2 business days at the most.
