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TRANSBOX - email translation from your Inbox!

One Hour Translation developed the ultimate solution for providing email support to customers who don't correspond in English.
For example providing native language support for Spanish customers:

  1. Support receives an email in Spanish, they send the email toSpanish2English@OneHourTranslation.comThe email is translated by native speaking translator and sent back to Support.
  2. Support answers the email in English and sends it to:English2Spanish@OneHourTranslation.comThe email will be translated back to Spanish.
  3. The translation can be sent back DIRECTLY to the Customer with CC or BCC to Support, by inserting the following in the email: [[TO: email@customer.com]] [[CC or BCC: support@your-company.com]]
  4. To translate only the beginning of the email, e.g. in case where there is a long thread, insert [[STOP]] at the bottom of the part you want to translate
  5. The Customer sees an email coming from support@your-company.com in her NATIVE LANGUAGE.


Bottom line, the Customer sent the email in her native language but Support staff read the email in English, replied in English and the Customer received the reply from Support in her native language.
For short emails the whole cycle takes 2-3 hours and it is completely transparent.

list of email translation supported languages:
 

Afrikaans

Albanian

Arabic

Armenian

Azerbaijani

Belarusian

Bengali

Bosnian

Bulgarian

Catalan

Chinese Cantonese

Chinese Mandarin
Simplified/ Traditional

Croatian

Czech

Danish

Dari

Dutch

English

Estonian

Farsi/ Persian

Finnish

Flemish (Belgian)

French

French Canadian

Georgian

German

Greek

Gujarati

Haitian Creole

Hebrew / Ivrit (Israel)

Hindi

Hungarian

Icelandic

Indonesian

Irish Gaelic

Italian

Japanese

Kazakh

Khmer

Korean

Kurdish

Latvian

Lithuanian

Macedonian

Malay

Marathi

Mongolian

Nepali

Norwegian

Panjabi

Pashto

Polish

Portuguese Brazil

Portuguese Portugal

Romanian

Russian

Scottish Gaelic

Serbian

Slovak

Slovenian (Slovene)

Spanish

Spanish Latin-America

Swedish

Tagalog

Taiwanese

Tamil

Thai

Turkish

Ukrainian

Urdu

Uzbek

Vietnamese

 

 

Make sure you send the emails from the same email account you registered with.

Please note that currently translation of attachments is NOT supported.

Please Contact Us with any question or suggestion you may have.

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