One Hour Translation, the web's leading professional translation service, launched a new service that enables email communication with customers and partners in their native language.
With over 8000 native-speaking translators, and a highly sophisticated translators’ allocation system, One Hour Translation is considered the fastest professional translation service in the world. Translation projects on One Hour Translation usually start few minutes after the customer submits them on the web-site.
Thanks to the capacity, speed and technological infrastructure One Hour Translation now delivers TransBox – Translation from the Inbox. When working with international customers, partners and vendors companies often get emails in foreign languages.
With TransBox these emails can be translated by professional human translator to English. The user can answer them in English and then translate them back to the customer's native language. For example, suppose you receive an email in Japanese, you simply send it to English2Japanese@oneHourTranslation.com. The reply will be translated back to Japanese and can be sent to the customer.
David Shaw, One Hour Translation's director of customer service said "TransBox is an amazingly efficient solution for customer support in foreign languages. We are using it to provide support to customers in over 50 different languages. Several customers we have are using it to enter new markets, where language was a major barrier". Mr. Shaw added that "the TransBox customers we spoke with already see a reduction in their on-going support cost 20-45% over the past few weeks".
TransBox is a revolutionary approach to customer support. Using TransBox you can provide instant multilingual customer support using your existing team.
About One Hour Translation Ltd. One Hour Translation is the Web’s Leading Professional Translation Services provider. One Hour Translation provides High Quality Expert Translation service to thousands of business customers on a 24/7 basis; thanks to a community of over 8000 certified translators from all over the world. and to start your free trial please visit: www.onehourtranslation.com/try
Director of customer service, One Hour Translation Ltd.
Phone - +1 (954) 396-5402
Email - David@onehourtranslation.com